Thursday, May 10, 2012

Phyllis is in a better place now.

 

The other evening the girls were is bed, the dishes were done and the house was in a relative state of clean (I can’t enjoy down time unless the house is clean), so I decided to sit down with “Phyllis” and enjoy a good book.  Who is Phyllis you might ask?  Well, Phyllis is my Kindle and she is the best Christmas present that a husband could have even given.  I settled in with Phyllis and a nice hot cup of coffee (Yes coffee in the evening) and much to my horror, she would not turn on.

Kindle

Panic set in!!!  I started goggling all the troubleshooting that would fix my frozen Phyllis.  Nothing worked so I put her on the charger overnight and started over in the morning with Dr. Goggle trying to revive her poor spirit.  After many failed attempts at resuscitation I went to plan B.  I called Kindle support (Bum bum bum, insert dramatic music).  Of course they spent an hour having me do many of the same things that I had already done, and then “Ali” my Kindle specialist, had me put Phyllis on to charge on the computer instead of the wall. (Side bar: it was funny to hear the tech refer to her as Phyllis as they could see that was her registered name)  She said she would call me back in an hour an a half and we would try one last ditch effort. 

Funny Congratulations Ecard: Congratulations on providing the worst customer service experience of my life.

Well after 3 hours (Rude) of waiting on a call (I felt like I was in high school waiting on a boy to call) I decided to call them.  Of course I couldn’t get “Ali” but I did get “Dan”. (They must only hire people with three letter names at Amazon.)  I gave my explanation all over again to Dan and he finished the last ditch effort to try and shock Phyllis to life.  It was at this time that Dan pronounced her dead.

NOOOOOOOOOOOOOOOOO!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

JessThinking

 

I am now lost and couldn’t possibly pick up an actual book to read.  I have so much to read and it’s all siting there in cyber space taunting me in the form of a frozen Virginia Woolf screensaver.  Amazon was very sorry for my loss and seeing that I have had this Kindle for well over a year it was no longer under warranty.  They could however offer me a REFURBISHED(read=someone else's broke down junk) kindle for $85 in replacement.  Seriously???  Who could replace Phyllis????

 

VirginaWoolfeKindle

RIP Phyllis…

I am now going into mourning and a self imposed reading exile until someone can bring Phyllis back to me.

1 comment:

  1. I could let you borrow Fitzherbert this weekend but I have a feeling my selection of fine reads are not what you want.

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